Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cathy Slusher

Cathy Slusher

March 9, 2026

5  out of  5
rating by Cathy Slusher
"I have been a client of this agent/office since the mid 80s. They have always been reliable, present, and efficient. They have taken wonderful care of me and my children and helped me when I needed insurance advice. I am proud to continue to be their client and enjoy the service."
Profile photo of Ann Wilkes

Ann Wilkes

March 7, 2026

5  out of  5
rating by Ann Wilkes
"Highly recommend this State Farm office! Efficient, knowledgeable and helpful! Christin is fabulous!"
Profile photo of Neerja Jain

Neerja Jain

January 12, 2026

5  out of  5
rating by Neerja Jain
"Bill Keller's office is always very responsive and professional. I would highly recommend them for great service!"
Profile photo of Katie Alexander

Katie Alexander

January 6, 2026

5  out of  5
rating by Katie Alexander
"So easy to work with! Helped me save money and get better coverage for my business!"
Profile photo of Carol Meader

Carol Meader

January 6, 2026

5  out of  5
rating by Carol Meader
"Very knowledgeable. Responds to requests very quickly. Would highly recommend."
Profile photo of Lonnie Marques Pio

Lonnie Marques Pio

January 6, 2026

5  out of  5
rating by Lonnie Marques Pio
"I've been with Bill since I was 16 years old and honestly, I wouldn't go anywhere else. Christin is absolutely AMAZING! 10/10 service, she's always SO quick to answer any/all of my questions and help. So happy to be here! :)"
Profile photo of Jim Trenner

Jim Trenner

December 19, 2025

5  out of  5
rating by Jim Trenner
"Just contacted for insurance quotes. Looking forward to dealing with a good, reputable company."
Profile photo of Ann Wilkes

Ann Wilkes

October 3, 2025

5  out of  5
rating by Ann Wilkes
"I have been with this office for several years to cover vehicle and home insurance. Christin is fabulous to work with on any issue. She is knowledgeable, efficient and always pleasant!"
Profile photo of Sandy Tayloe

Sandy Tayloe

August 30, 2025

5  out of  5
rating by Sandy Tayloe
"Christin has always been prompt and courteous with responses. I called numerous times over a few weeks with various scenarios and questions and never felt like I was a bother. Thank you for the 20+ years of service."
Profile photo of Rebecca Hall

Rebecca Hall

August 29, 2025

5  out of  5
rating by Rebecca Hall
"I have been working with Christin, had homeowners and added our car to our policy because of the great price that we got."
Profile photo of Zach Mills

Zach Mills

August 29, 2025

5  out of  5
rating by Zach Mills
"If you need insurance this is the place to go! I've had nothing but positive experiences with this office. Christin, the office manager, is always very helpful and makes everything so easy!"
Profile photo of Ben Wiener

Ben Wiener

July 14, 2025

5  out of  5
rating by Ben Wiener
"This office was always easy to get in touch with and very responsive to my needs. Highly recommend working with Bill Keller’s office"
Profile photo of Michelle Franklin

Michelle Franklin

April 7, 2025

5  out of  5
rating by Michelle Franklin
"I can’t say enough great things about Christin German! She helped us out when we found ourselves in an insurance bind. She did this without hesitation and was so thoughtful and empathetic about our situation. She went above and beyond to help us!! Her customer service skills are impeccable and we are eternally grateful for her and all she did to help us!!"
Profile photo of Bobby Hurd

Bobby Hurd

March 14, 2025

5  out of  5
rating by Bobby Hurd
"I can't say enough good things about Christin at Bill Keller's office she always responds to emails promptly and very helpful."
Profile photo of Colton Smallwood

Colton Smallwood

March 7, 2025

5  out of  5
rating by Colton Smallwood
"I can’t say enough great things about Christin at Bill Keller’s office she’s always friendly and incredibly helpful. State Farm has consistently provided excellent service, handling my claims efficiently over the years. Anytime I have questions, they are always there with the answers and support I need."
Profile photo of Carly Nelson

Carly Nelson

February 26, 2025

5  out of  5
rating by Carly Nelson
"Christin was very helpful in transferring my policy from my previous state of residence to VA and also prepared documents for my vehicle registration. She was able to do everything via email - super convenient! Highly recommend Mr. Keller’s office."
Profile photo of Renee Jones

Renee Jones

February 21, 2025

5  out of  5
rating by Renee Jones
"I can't say enough good things about Christin at Bill Keller's office. Very friendly and helpful. State Farm has also taken care of any claims I've had over the many years I've been their customer. Any questions I need answered they are always there to help."
Profile photo of Dylan Whorley

Dylan Whorley

February 3, 2025

5  out of  5
rating by Dylan Whorley
"This office has been one of the best I’ve ever worked with. Insurance isn’t always fun, but I almost look forward to calling when I need to knowing Christin is who picks up the phone. She’s been so wonderful to work with. On the rare occasions when I do have to leave a message or send an email, I always get a prompt and helpful response from her. Bill Keller’s office will continue to earn my business."
Profile photo of Dr. David Armstrong

Dr. David Armstrong

November 20, 2024

5  out of  5
rating by Dr. David Armstrong
"Christin is a very helpful person to do business with. She found us a discount on our auto policy the previous State Farm office did not tell us about. She listens carefully and responds quickly and accurately to requests. Christin is the best."
Profile photo of Stephen Denny

Stephen Denny

November 1, 2024

5  out of  5
rating by Stephen Denny
"Always manage issues with ease and professionalism. Never had a problem with the agency. Christin Germann is an excellent administrator and responds very promptly to all inquiries and questions. Receive very good premium rates from State Farm Insurance for car. home. and liability."
Profile photo of Gwen B.

Gwen B.

October 30, 2024

5  out of  5
rating by Gwen B.
"Customer service is great and efficient. Thanks. Bill Keller State Farm. I appreciate you."
Profile photo of Elizabeth Cox

Elizabeth Cox

July 27, 2024

5  out of  5
rating by Elizabeth Cox
"I’ve always had great experiences with this State Farm office. Whenever I need to contact them, they are always helpful and able to assist me. Would 100% recommend this office!"
Profile photo of Connie Wallace

Connie Wallace

June 24, 2024

5  out of  5
rating by Connie Wallace
"Every time that I’ve ever had a need, or any problem whatsoever, Kristen from Bill Kellers State Farm office in Roanoke, has always taken care of my problems, very promptly, and efficiently I would recommend them to anyone…!!"
Profile photo of Cindy Koon

Cindy Koon

June 24, 2024

5  out of  5
rating by Cindy Koon
"All of our insurance needs have been met by Bill and Christin for many years. They give sound advice, and efficient and knowledgeable service, and they are always friendly and responsive! Couldn't ask for a better agent!"
Profile photo of Larry Forbish

Larry Forbish

June 24, 2024

5  out of  5
rating by Larry Forbish
"Christin is always very kind, professional, and helpful - no matter what the issue. Bill is very fortunate to have her managing the office. Great service every time."