State Farm® Insurance Agent Bill Keller
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cathy Slusher
March 9, 2026
"I have been a client of this agent/office since the mid 80s. They have always been reliable, present, and efficient. They have taken wonderful care of me and my children and helped me when I needed insurance advice. I am proud to continue to be their client and enjoy the service."
Ann Wilkes
March 7, 2026
"Highly recommend this State Farm office! Efficient, knowledgeable and helpful! Christin is fabulous!"
Neerja Jain
January 12, 2026
"Bill Keller's office is always very responsive and professional. I would highly recommend them for great service!"
Katie Alexander
January 6, 2026
"So easy to work with! Helped me save money and get better coverage for my business!"
Carol Meader
January 6, 2026
"Very knowledgeable. Responds to requests very quickly. Would highly recommend."
Lonnie Marques Pio
January 6, 2026
"I've been with Bill since I was 16 years old and honestly, I wouldn't go anywhere else. Christin is absolutely AMAZING! 10/10 service, she's always SO quick to answer any/all of my questions and help. So happy to be here! :)"
Jim Trenner
December 19, 2025
"Just contacted for insurance quotes. Looking forward to dealing with a good, reputable company."
Ann Wilkes
October 3, 2025
"I have been with this office for several years to cover vehicle and home insurance. Christin is fabulous to work with on any issue. She is knowledgeable, efficient and always pleasant!"
Sandy Tayloe
August 30, 2025
"Christin has always been prompt and courteous with responses. I called numerous times over a few weeks with various scenarios and questions and never felt like I was a bother. Thank you for the 20+ years of service."
Rebecca Hall
August 29, 2025
"I have been working with Christin, had homeowners and added our car to our policy because of the great price that we got."
Zach Mills
August 29, 2025
"If you need insurance this is the place to go! I've had nothing but positive experiences with this office. Christin, the office manager, is always very helpful and makes everything so easy!"
Ben Wiener
July 14, 2025
"This office was always easy to get in touch with and very responsive to my needs. Highly recommend working with Bill Keller’s office"
Michelle Franklin
April 7, 2025
"I can’t say enough great things about Christin German! She helped us out when we found ourselves in an insurance bind. She did this without hesitation and was so thoughtful and empathetic about our situation. She went above and beyond to help us!! Her customer service skills are impeccable and we are eternally grateful for her and all she did to help us!!"
Bobby Hurd
March 14, 2025
"I can't say enough good things about Christin at Bill Keller's office she always responds to emails promptly and very helpful."
Colton Smallwood
March 7, 2025
"I can’t say enough great things about Christin at Bill Keller’s office she’s always friendly and incredibly helpful. State Farm has consistently provided excellent service, handling my claims efficiently over the years. Anytime I have questions, they are always there with the answers and support I need."
Carly Nelson
February 26, 2025
"Christin was very helpful in transferring my policy from my previous state of residence to VA and also prepared documents for my vehicle registration. She was able to do everything via email - super convenient! Highly recommend Mr. Keller’s office."
Renee Jones
February 21, 2025
"I can't say enough good things about Christin at Bill Keller's office. Very friendly and helpful. State Farm has also taken care of any claims I've had over the many years I've been their customer. Any questions I need answered they are always there to help."
Dylan Whorley
February 3, 2025
"This office has been one of the best I’ve ever worked with. Insurance isn’t always fun, but I almost look forward to calling when I need to knowing Christin is who picks up the phone. She’s been so wonderful to work with. On the rare occasions when I do have to leave a message or send an email, I always get a prompt and helpful response from her. Bill Keller’s office will continue to earn my business."
Dr. David Armstrong
November 20, 2024
"Christin is a very helpful person to do business with. She found us a discount on our auto policy the previous State Farm office did not tell us about. She listens carefully and responds quickly and accurately to requests. Christin is the best."
Stephen Denny
November 1, 2024
"Always manage issues with ease and professionalism. Never had a problem with the agency. Christin Germann is an excellent administrator and responds very promptly to all inquiries and questions. Receive very good premium rates from State Farm Insurance for car. home. and liability."
Gwen B.
October 30, 2024
"Customer service is great and efficient. Thanks. Bill Keller State Farm. I appreciate you."
Elizabeth Cox
July 27, 2024
"I’ve always had great experiences with this State Farm office. Whenever I need to contact them, they are always helpful and able to assist me. Would 100% recommend this office!"
Connie Wallace
June 24, 2024
"Every time that I’ve ever had a need, or any problem whatsoever, Kristen from Bill Kellers State Farm office in Roanoke, has always taken care of my problems, very promptly, and efficiently I would recommend them to anyone…!!"
Cindy Koon
June 24, 2024
"All of our insurance needs have been met by Bill and Christin for many years. They give sound advice, and efficient and knowledgeable service, and they are always friendly and responsive! Couldn't ask for a better agent!"
Larry Forbish
June 24, 2024
"Christin is always very kind, professional, and helpful - no matter what the issue. Bill is very fortunate to have her managing the office. Great service every time."